Service history
Jenner
Service history that leaves the lot with the machine.
Every unit Jenner sells goes out with a tag. Customers log issues from the field, and the service team walks in knowing the machine's full history.
Dealers & Service Providers
One app to track every machine
Gripp connects your equipment and customers in one place.
Let's talk
What we do
Everything dealers and service providers need, in one place.
Customer & warranty hub
Every customer, machine, and warranty in one console so your team always knows what's covered and what's due.
- Customer directory
- Warranty tracking
- Make & model at a glance
Field service & parts
Fulfill parts and service requests with a share ticket; every operator, owner and technician on the same page.
- Attached to assets for life
- Phone, video call and text support
- Sell more parts and service
Equipment marketing hub
Reach owners and operators through the entire equipment lifetime. Field and promotional campaigns directly to the source.
- Service reminders
- Extended warranty nudges
- Promotional campaign
Client stories
How real operations run on Gripp.
- Field service
Scan → video call
No more telephone games.
Scan to call, scan to text, or scan to message in the app. Customers reach you at the time of need, with full service history, context, and a shared ticket for ongoing resolution.
How it works
From tag to traction in three steps.
Onboard the account
Add a customer and their fleet to your console in minutes, with every machine linked to the right owner, make/model specifics and warranty.
Centralize the records
Store parts, receipts, and service records against each asset so your team never digs through a filing cabinet or another portal again.
Reach out first
Let Gripp flag upcoming service and warranty renewals, field campaigns and promotions so you win the next job before the competition calls.
Pricing
Pricing for dealers.
Per person
$19per month
Per asset
$25one time
Dealer and distributor estimates are a guide. Final terms depend on account structure.
Equipment makers, in their words
People who put us to work.
“The customer wants a single point of contact. They don't want to play tag and get referred to other different people.”
Kat Coombes
One Pass Tillage
“They were coming back to us through the dealers asking the same question anyway. So this was just a way to streamline it, make it all so much more easy for us.”
Dave Hedt
Owner, Walkabout Mother Bins
“You can track all of that service with a click in the asset and you can see what the customer's done, if they've added anything or what we've sent them.”
Paul Roach
Cord King
Ready to get a grip on customer loyalty?
See how Gripp fits the way your operation actually works.