# One app to track every machine

> Gripp for Dealers & Service Providers. Turn service into a relationship. Manage warranties, parts, and support across every account from a single dealer console.

Source: https://getagripp.com/solutions/dealers

## What we do

### Customer & warranty hub

Every customer, machine, and warranty in one console so your team always knows what's covered and what's due.

- Customer directory
- Warranty tracking
- Make & model at a glance

### Field service & parts

Fulfill parts and service requests with a share ticket; every operator, owner and technician on the same page.

- Attached to assets for life
- Phone, video call and text support
- Sell more parts and service

### Equipment marketing hub

Reach owners and operators through the entire equipment lifetime. Field and promotional campaigns directly to the source.

- Service reminders
- Extended warranty nudges
- Promotional campaign

## Client stories

### Service history that leaves the lot with the machine.

Jenner, service history. Every unit Jenner sells goes out with a tag. Customers log issues from the field, and the service team walks in knowing the machine's full history.

### No more telephone games.

Scan → video call, field service. Scan to call, scan to text, or scan to message in the app. Customers reach you at the time of need, with full service history, context, and a shared ticket for ongoing resolution.

## How it works

1. **Onboard the account.** Add a customer and their fleet to your console in minutes, with every machine linked to the right owner, make/model specifics and warranty.
2. **Centralize the records.** Store parts, receipts, and service records against each asset so your team never digs through a filing cabinet or another portal again.
3. **Reach out first.** Let Gripp flag upcoming service and warranty renewals, field campaigns and promotions so you win the next job before the competition calls.

## In their words

> "The customer wants a single point of contact. They don't want to play tag and get referred to other different people."
> Kat Coombes, One Pass Tillage

> "They were coming back to us through the dealers asking the same question anyway. So this was just a way to streamline it, make it all so much more easy for us."
> Dave Hedt, Owner, Walkabout Mother Bins

> "You can track all of that service with a click in the asset and you can see what the customer's done, if they've added anything or what we've sent them."
> Paul Roach, Cord King

Pricing: https://getagripp.com/pricing.md